POLICY & PROCEDURES FOR PURCHASE
The aim of Malaccan Carpool is to facilitate your purchasing of tickets to your favourite, easier, more convenient and pleasant. Malaccan Carpool purchase policies are intended to make sure you understand the process of buying tickets from us on malaccancarpool. These Policies & Procedures for Purchase are subject to Malaccan Carpool Terms & Conditions and are incorporated by reference, here in these policies.
HOW YOU PAY FOR TICKETS
Face to face deal
TICKET PRICES ARE SET BY THE “EVENT ORGANIZERS”
NOT BY MALACCAN CARPOOL
Malaccan Carpool acts as the facilitator for sale of tickets and sells tickets for the benefit of the “event organizers “. The “event organizers” will set the ticket prices and determine seating arrangements. Malaccan Carpool generally is not involved in determining the tickets prices, nor in the seating arrangements or locations of the sold tickets. Since there is always the possibility that tickets to favorable events sell out very fast, extra tickets could be foreseen and may be available prior to the event but as stressed earlier, Malaccan Carpool does not control such inventory or its availability. Malaccan Carpool also facilitates the resale of tickets and handles relevant transactions on ExchangeTickets . Please take into consideration the fact that tickets sold through Malaccan Carpool’s ExchangeTicket service are often sold at a higher prices than their original prices. Occasionally, the additional tickets for subsequent distribution may be allocated to, and received by, Malaccan Carpool or other distributors, centers, which may have higher demands or the same status as the tickets sold on Exchange Ticket, or may be put for sale at a lesser price than the price charged on Exchange Ticket.
CONFIRMATION NUMBER
Please note that if after you submitted the required payment information, you do not receive a confirmation number/ letter, or email, it is your responsibility to confirm with your Customer Section, whether or not your requested order has been placed. Malaccan Carpool will not be liable for any pecuniary/monetary and /or any other losses due to your erroneous presumption that your order has not been placed because you did not receive confirmation.
YOU CAN BUY LIMITED NUMBER OF TICKETS
In order to establish a fair purchasing method and to prevent unfair attempts and practices of buying tickets, there is a limitation on the particular number of the tickets you may purchase for a specific event i.e. the“purchase limit”. The “purchase limit” for each event would be determined by Malaccan Carpool.
AFTER YOU PURCHASED YOUR TICKETS,
REFUNDS OR EXCHANGES ARE PROHIBITED
Please carefully select and purchase your desired event on malaccancarpool. You must thoroughly review all information pertinent to the event, including but not limited to the date, time and contents of the programs and event/s, prior to purchasing any tickets on malaccancarpool. This is of highly importance since the event organizers prohibit and do not allow us to refund or exchange, after you have purchased the ticket.
MALACCAN CARPOOL HAS THE RIGHT TO CANCEL AND REFUND YOUR TICKET IN CASE OF ERROR
Malaccan Carpool reserves the right to cancel and refund your ticket when an error occurs with respect to the price, or the time of availability for sale, and/or other relevant matters to the ticket which are announced on malaccancarpool caused by a machine or human error, computer malfunctions, and /or other Malaccan Carpool’s operational system and programs.
LIMITED LIABILITY
When you purchase ticket through Malaccan Carpool, you expressly agree to be bound by Malaccan Carpool’s Terms and Conditions ( Pls. review Malaccan Carpool’s Term & Conditions, which are herein, incorporated by reference) on your behalf and your children or any minor accompanying you to the event. You further expressly agree to bear and assume all the risks and liabilities pertinent to, and as the result of, the event ( before, during or after the event) that Malaccan Carpool has issued the ticket for.
